An artist with writer's block is sitting in an artist's residence in northern Germany. Outside, construction workers renovate a vacation home; inside, nothing happens until the landline phone rings. A supposed Microsoft employee wants access to her supposedly broken computer. Instead, she starts to talk – about heartbreak, emptiness and the failure to work. Without realizing it, she becomes a scambaiter. COLD CALL tells of an unexpectedly genuine, almost tender conversation between two strangers worlds apart and of how easily one becomes part of the structures one claims to critique.